FAQ

  • Are you a trading company or factory?

We are a group company,including Anhui Yimin Group Co.,Ltd which is the factory located in Lu’an city,Anhui Province,and Anhui Qianyi Lighting Co.,Ltd which is the exporting company which located in Hefei city,the capital of Anhui Province. Anhui Yimin Lighting Group Co.,Ltd is a professinal manufacturer and exporter in energy saving lamps and LED lamps and other lighting solutions since 2008.

Our manufacturing base totally occupies the area of 23000m²,which is equipped with advanced SMT machine,auto Insertion machines and wave welding machine. We carry out the quality-control system of ISO9001 and environmental management system of ISO14001. With more than 200 worker and 5 professional engineers,our monthly production ability can reach 2 millions led bulbs/month.

Now we have been certified with CE(EMC&LVD),ROHS. Our main market are European Community,South America,Middle East and Southeast Asia by OEM or our own registered brands.

 

  • Where is your factory?

Our factory is located in Lu’an city, Anhui province,which is 1 hour away from the Hefei airport .It is 2 hours from Shanghai by fast train,or 2 hours by flight from Guangzhou.

 

  • What is your main product?

Our main product is led bulbs,including A series(A50,A55,A60,A65,A70,from 3W-18W),C series(G45,G80,G95,G125,from 1W-18W),C series(C37,3-7W) and T series(T50,T60,T70,T80,T100,T120,T140,8-40W).

 

  • What’s your MOQ.

Our MOQ is 5000pcs/watt,if less than this quantity,i am afraid the price will be different. Cause the material cost and production cost for 500pcs is higher than 5000pcs. Also if you need to print your own color box, the printing factory will charge us with plate making fee and minimum cost for running machine extraly.

 

  •  What’s your warrantee?

A.2 years warrantee. Warrantee time is valid from the FOB date(/bill of lading date)

B.If there is any quality problem,we will respond within 24 hours after your complain email,offer an plan within 72 hours.

C.If 2-5%,please offer photos and test report of the broken bulbs,meanwhile we need 10pcs samples be delivered by express(we will cover the delivery charge)and tested by our engineer to find the reason,and get improved in next order.

D.If 5-10%,we will send our engineer to your place to settle the quality problem.And cover all the lose for the buyer.

E.If more than 10%,we will take back all the goods,and cover all the lose for buyer.

 

  • How about the payment?

30% by T/T in advance as deposit,the balance to be paid against the copy of B/L.

 

  • Do accept the O/A payment?

O/A right now no. But L/C at sight is also acceptable except the payment i mentioned just now.

 

  • What about the delivery time for the order?

For the first order,it will cost a little longer time,about within 35 days after receiving deposit and after you confirm the color box design.For the next order,it will be faster,about 25 days after receiving deposit.

 

  • Could you print my brand name on the color box?

We can do OEM,but we need to check if your brand had been registered in China before production, meanwhile we need the authority documents and brand register documents from your company.

 

  • What’s your QC system?How can you make sure my goods is 100% qualified before shipment?

All our components supplier are cooperated more than 2 years and qualified. And all the components we purchased will be tested and make sure 100% qualified before production. Samples will be picked up at random from mass production for testing during production every half hour by our QC department. Each bulb will be aged under high-low voltage by aging line after production for 2 hours.Even before packing,all the bulbs will test again to make sure that all our goods are 100% qualified before delivery.

 

  • What sales support you can offer?

the best sell model we can offer best price,like A60 9W

New product

Fast delivery during boom season

Technical support

Product promotion gift,like testing table, handbag etc

Sole agent in customer market

Local advertisement

Brochure for customer

 

  • what you can offer for protect me?

We will keep your information and our cooperation details such as price and quantity as business secret. Meanwhile,if your purchase amount reaches 2 millions dollars per year,we will make you as our sole agent in your market. Other customer will buy directly from you instead of us.

 

  • Can you do SKD or CKD?

Yes,we can do SKD,we had much experience of exporting lamps in 2 parts or 3 parts to your market. About CKD,it is much more complicated.According to our experience,the broken rate for complete lamp will be higher for CKD than SKD way,which is caused normally by untrained workers. But don’t worry,we will send our engineer and trained workers to help train your own work team. Any problem you met during production,we will give technology support any time.

 

  • Do you have any promotion?

Yes,we have 2 promotions every year,our VIP customers will be informed 1 month before each boom season. Lucky customer which place order during the time will get special price for best sell model/promotion gift .But please note that first come and first served.